Leveraging cloud computing expertise

Crowdflo is offered to clients as an own hosted solution but also as a
solution hosted “in the cloud” and managed by netociety on their
behalf. We leverage expertise in cloud based computing or Software as a
Service by making use of Amazon’s Elastic Compute Cloud (Amazon EC2)
services.
Flexible and stable deployment
We have also developed a unique deployment component that will allow us to manage and deploy instances of our Crowdflo application to multiple servers on behalf of multiple clients, including the management of multiple different versions of the application. This is not a simple feat and makes the management of client instances much simpler. Moreover, our deployment component is completely independent of Crowdflo and can be offered to clients should they wish to manage the application on their servers, in the same flexible way we do on Amazon’s servers.
Below are the basic tiers of hosting Netociety offer based around numbers of users. We can further
customise these options so don't hesitate to
contact us if needed.
| Tier 1
| Tier 2
| Tier 3
| SLA
|
|---|
Users
| Up to 100 | Up to 500 | Up to 2000
| 2000 and above
|
NOTES:- Users refers to registered users logged in the system and not anonymous users.
- Bandwidth limitations apply on each tier - to be agreed separately on a case by case basis
- SLA's with very bespoke conditions can be arranged as required
- All hosting tiers include basic support (web support, 48 hours response, max 5 hours per month)
Additional support options
Below are the additional tiers of support Netociety offer. These are fully customisable under the SLA option so please don't hesitate to contact us to discuss further and to understand costs.
| Tier 1 | Tier 2 | SLA |
|---|
| Web support (24 hour response - working days) | • | | |
| Web support (12 hour response - working days) + phone support (working hours) | | • | |
| Depending on installation size, availability, etc. | | | • |
| Max hours per month | 10 | 20 | on request |