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All content with label troubleshooting-faq.
Related Labels: troubleshooting, browser, x11, image, websphere, editor, internationalisation, firefox, thumbnails, home, rich, database, text, headless, error, file, gcj, i18n, directory, more »

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Confluence will not start - CommandBridge ClassNotFoundException (Confluence User Guides and Documents)
Problem While running Confluence under an application server such as JBoss or Jetty, Confluence fails on startup with the exception below. 20070101 12:00:00,000 ERROR org.jboss.deployment.MainDeployer Could not create deployment: file:/opt/.../deploy/confluence.war/ org.jboss.ws.WSException: java.lang.ClassNotFoundException ...
Confluence content or attachments are randomly lost (Confluence User Guides and Documents)
Problem Attachments, pages or attachments have been deleted from a Confluence instance, possibly over an extended period of time. Probable Cause A user has experienced this problem when downloading an offline copy of their Confluence instance using ...
Dynamic tasklist macro edits fail with ConversionException after JDK upgrade (Confluence User Guides and Documents)
Problem Description If you are using the Dynamic Tasklist Macro Dynamic Tasklist Macro and have upgraded the Confluence server to JDK1.5 or later, editing any tasklist content throws an exception with error cause: com.thoughtworks.xstream.converters.ConversionException: Cannot construct java.util.Collections$SynchronizedRandomAccessList ...
Other labels: dynamictasklist
Edit page fails with 'DataIntegrityViolationException... Violation of PRIMARY KEY constraint' (Confluence User Guides and Documents)
Error When trying to edit or save a page, an error screen is shown and the page is not updated. org.springframework.dao.DataIntegrityViolationException: (HibernateTemplate): data integrity violated by SQL ''; nested exception is java.sql.SQLException: Violation of PRIMARY KEY constraint 'PKCONTENT5DCAEF64'. Cannot insert duplicate key ...
Custom HTML broken in Look and Feel after saving invalid HTML (Confluence User Guides and Documents)
Administration>Look and Feel>Custom HTML, I've edited the Custom HTML and due to some broken tags I wasn't able to 'Save' the customization when I try editing it again. The save button no longer show up in edit mode ...
Confluence Unix and X11 Dependencies (Confluence User Guides and Documents)
you have X11 installed and thumbnailing still does not work, please ensure that you are running Java in headless mode: see the FAQ "Fix 'Error using thumbnails No image support in Java runtime'" Java X11 Dependencies On Unixbased operating ...
Other labels: installation, x11, java
Cannot install Confluence due to 'NullPointerException in DefaultPluginManager' error (Confluence User Guides and Documents)
Identifying The Error If Confluence will not start due to an error: java.lang.NullPointerException at com.atlassian.plugin.DefaultPluginManager.getEnabledModuleDescriptorsByClas s(DefaultPluginManager.java:495) ... Check your Confluence log files for a database listener error reporting that the SID is unknown. On standalone, the log file to check is {{atlassianconfluence.log}} in the logs directory of your ...
Fix 'Too many open files' error on Linux by increasing filehandles (Confluence User Guides and Documents)
When system performance on Linux is affected by using too many file descriptors, usually an error can be seen in the log file {{'(Too many open files)'}}. Although this affects the entire system, it is a fairly common problem. Confluence 2.3 ...
Other labels: file, ulimit, handlers, handles
Fix 'java.lang.UnsupportedClassVersionError... Unsupported major.minor version 49.0' (Confluence User Guides and Documents)
starting Confluence, do you see an UnsupportedClassVersionError error that causes Confluence to close, similar to the one below? Cause: some.plugin.class.here: java.lang.UnsupportedClassVersionError: some/plugin/class/here (Unsupported major.minor version 49.0) This is caused by installing a plugin that requires a newer ...
Confluence won't start with "Error creating Home directory" (Confluence User Guides and Documents)
fix this issue that prevents Confluence from starting up, open the file {{/confluence/WEBINF/classes/confluenceinit.properties}} and check that at the bottom, confluence.home is specified to an empty, valid directory. Use the backslash (eg c:/data) and ensure there is write access to the directory ...
Other labels: home, error, directory, creating
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